BOC Consulting (Pty) Ltd (trading as BOC Insurance Brokers - “BOC”) is a 100% citizen owned brokerage committed to the growth of a quality, locally grown service provider that can contribute positively to the insurance industry in Botswana. Testimony to our commitment and strategy is the impressive growth in our business over the past 7 years.

As a business we have identified the need for higher levels of customer service in an insurance brokering industry dominated by ‘’big’’ brokerages. It is our view that due to their size, these ‘’big’’ brokerages lack flexibility and are often unable to provide the level of personalised service many clients seek, which we can offer. We have the credentials, experience and motivation to bridge the relationship gap between client and insurer, and in doing so BOC aims to establish itself as the market service leader in the Botswana Insurance industry. BOC strives to understand the insurance requirements of our clients and to match them with the appropriate cover. It is our responsibility to ensure that our clients better understand the cover which insurance policies provide to them (and importantly what is not covered), and the circumstances in which valid claims can be submitted. An informed client matched with an insurer that correctly understands the clients’ needs creates a much healthier industry environment, a significantly improved customer service experience and a mutually beneficial and sustainable business relationship.

BOC aligns with and conforms to the requirements of applicable Botswana legislation and regulation, being the Insurance Industry Act and the NBFIRA Act (and corresponding regulations). The Acts require that wherever possible and appropriate, Botswana domiciled risks are underwritten by Botswana domiciled carriers. In saying this, it remains imperative that our local industry maintains a close eye on regional and international insurance industry developments to ensure that our Clients benefit from service and cover opportunities that arise in the constantly changing scenarios of risk management. To this end we pride ourselves on being the associated Broker for Price Forbes in Botswana. This mutually beneficial partnership has been sanctioned by NBFIRA and affords BOC, and by extension our clients, access to knowledge and markets that might otherwise not be accessible to us. Of critical importance is that when reviewing and covering complex and specialist risks, we are only a phone call or email away from some of the most cutting – edge expertise in the field of insuring mining and associated risks.

Our teams' unique skills and depth of experience can meet all our clients’ insurance requirements.

Our sales team also fulfil the function of the service team, ensuring there is no ‘gap’ between what we propose and what we deliver.
We pride ourselves on our personalised approach to customer service.

We offer both a service schedule and a robust service level agreement (SLA) which outline our service commitments to our clients, as well as illustrating the variety and depth of skills that we avail to our clients.
Access to a full range of local insurance markets and knowledge of local legal requirements.

Access to London and international insurance markets, via the Price Forbes Group
We offer a combination of an in-house and outsourced risk engineering services.

Proactive management of risk recommendations.
Innovative advice on cost effective risk finance solutions.

Consulting on contract negotiations and contract risk and indemnities with a focus on risk analysis and subsequent insurance structure recommendations. Alternatively offering review of contracts and risk exposures.
Proactive claims handling and claims advisory service.

Full in-house claims handling service.
  • We have been a client of BOC Insurance Brokers since March 2012. We have branches all over Botswana and regardless of location we have had our claims sorted out efficiently and without unnecessary delays. As a result we do not hesitate to recommend their services.
    - Maxiprest (Pty) Ltd
  • The main component of our insurance portfolio is our fleet of trucks and BOC Insurance Brokers has negotiated to insure this on a ‘’unspecified fleet’’ basis with competitive rates. As a brokerage they have always handled the claims efficiently and have handled themselves efficiently.
    - DeVre Trans
  • Komatsu Botswana has been a client of BOC Insurance Brokers since May 2014. They have handled the placement of our insurances with reputable insurance companies and have processed our claims diligently. We do not hesitate to recommend their services.
    - Komatsu Botswana (Pty) Ltd
  • Unison Risk Management Alliance entered into a service level agreement with BOC Insurance Brokers in July 2013. BOC Insurance Brokers are responsible for insurance broking services in Botswana for some of our international clients. In our dealing with BOC we have found them to be diligent and professional
    - Unison Risk Management Alliance
We also believe that exceptional customer service must be supported by operational excellence and robust state of the art information technology and systems. BOC makes use of the CIMS (Cardinal Insurance Management System) as its core brokering application. CIMS is developed and supported by Cardinal and is widely used by numerous brokers and underwriters in South Africa.

Cardinal, a South African IT development house, with over 40 talented specialists, including Microsoft developers, business analysts and consultants is constantly improving, refining and advancing CIMS for the benefit of its customers. CIMS thus provides BOC with a single, comprehensive, windows- and web-based insurance administration programme on a user-friendly, robust platform appropriate for all channels of short-term insurance. CIMS enables us to efficiently and cost-effectively service to our clients.
BOC Insurance Brokers have been appointed as the Price Forbes Associated Broker for all their clients in Botswana. Price Forbes & Partners Limited operates as a wholesale and direct insurance and reinsurance broker, which advises, structures, and places a range of risks on behalf of commercial clients. The company offers claims handling services.

It provides solutions to clients across a range of industry areas, such as accident and health, aviation, cargo, casualty, construction, energy, financial products, marine, mining, political and credit risk, programs and facilities, property, reinsurance, and terrorism; fine art, jewelry, and specie; and power, utilities, and nuclear. Price Forbes & Partners Limited was formerly known as Price Forbes and Company. The company was founded in 1893 and is based in London, United Kingdom with additional offices in London, Bermuda, South Africa, Dubai, and Labuan. Price Forbes & Partners Limited is a former subsidiary of Marsh LLC.
Capital Bank Botswana Limited (CBL) began commercial operations in Botswana in June 2008, and now has branches in Gaborone, Francistown, Mogoditshane and Broadhurst. The Bank provides a full range of services in all major currencies, and aims to achieve the highest standards of customer service.

Capital Bank is affiliated to First Merchant Bank Limited (FMB) Malawi, which has a 38.6% shareholding in Capital Bank, with the remaining shares being held by local and international investors. The FMB Group also has banking operations in Malawi, Zambia and Mozambique. Capital Bank is a member of the Electronic Clearing House (ECH), Real Time Gross Settlement (RTGS) system and Society for Worldwide Interbank Financial Telecommunication (SWIFT).
Unison Risk Management Alliance (PTY) LTD was originally registered as Wooltru Insurance Brokers (Pty) Ltd in 1982 providing insurance related services to the Wooltru group of companies. In 2001, after the unbundling of the Wooltru group, it was decided that the risk management and insurance arrangements would still benefit from the continued collaboration of client companies.

Hence, the RRMAT (Retail Risk Management Alliance Trust) and URMA (Unison Risk Management Alliance ) were established to enable this. The beneficial owners and beneficiaries of the RRMAT are: Massmart Holdings Limited; Woolworths Holdings Limited and Truworths International Limited. Unison, with its head office in Cape Town, has a staff complement of over 30 people providing a dedicated high-quality service to our client companies and their staff. Our Corporate services division in consultation with client companies plan, structure and manage the corporate short-term risk financing and insurance programme for each company. Our Personal services division offers and manages a number of private insurance-related products, some of which are exclusive to client company staff. Unison provides full claims handling services for each of the above.
Individual Life
Group Life
Commercial Lines
Personal Lines
Broadform Liability
Professional Indemnity
Directors and Officers Liability
Employment Practice Liability
Bankers Blanket Bond
BOC Insurance Brokers is a register broker with the following Botswana Underwriting Houses:
  • Old Mutual Life
  • Metropolitan Life
  • Botswana Life
  • Hollard Life
  • Hollard Insurance Botswana
  • Old Mutual Short Term
  • Alpha Direct
  • Phoenix
  • Sunshine
  • Botswana Insurance Company (BIC)
  • Bryte Risk Services Botswana (previously Zurich)
Licensed by NBFIRA (Non-Bank Financial Institutions Regulatory Authority) Certificate number 2/9/152
Member of BIBA (Botswana Insurance Brokers Association) : Members of Insurance Institute of Botswana (IIB)