BOC Consulting (Pty) Ltd (trading as BOC Insurance Brokers - “BOC”) is a 100% citizen owned brokerage committed to the growth of a quality, locally grown service provider that can contribute positively to the insurance industry in Botswana. Testimony to our commitment and strategy is the impressive growth in our business over the past 7 years.
As a business we have identified the need for higher levels of customer service in an insurance brokering industry dominated by ‘’big’’ brokerages. It is our view that due to their size, these ‘’big’’ brokerages lack flexibility and are often unable to provide the level of personalised service many clients seek, which we can offer. We have the credentials, experience and motivation to bridge the relationship gap between client and insurer, and in doing so BOC aims to establish itself as the market service leader in the Botswana Insurance industry. BOC strives to understand the insurance requirements of our clients and to match them with the appropriate cover. It is our responsibility to ensure that our clients better understand the cover which insurance policies provide to them (and importantly what is not covered), and the circumstances in which valid claims can be submitted. An informed client matched with an insurer that correctly understands the clients’ needs creates a much healthier industry environment, a significantly improved customer service experience and a mutually beneficial and sustainable business relationship.
BOC aligns with and conforms to the requirements of applicable Botswana legislation and regulation, being the Insurance Industry Act and the NBFIRA Act (and corresponding regulations). The Acts require that wherever possible and appropriate, Botswana domiciled risks are underwritten by Botswana domiciled carriers. In saying this, it remains imperative that our local industry maintains a close eye on regional and international insurance industry developments to ensure that our Clients benefit from service and cover opportunities that arise in the constantly changing scenarios of risk management. To this end we pride ourselves on being the associated Broker for Price Forbes in Botswana. This mutually beneficial partnership has been sanctioned by NBFIRA and affords BOC, and by extension our clients, access to knowledge and markets that might otherwise not be accessible to us. Of critical importance is that when reviewing and covering complex and specialist risks, we are only a phone call or email away from some of the most cutting – edge expertise in the field of insuring mining and associated risks.
